Get A-Head
Context
Get A-Head™ is an interactive mobile application that provides e-counselling support across various social mediums including: audio, video, and text enabling those in need of mental health support efficient, affordable, stigma-free access to care.
Simplifying the tracking, delivery, and administration of mental health services increase accessibility, decreases cost of care, and provides key insights that can help clients with their mental fitness.
Digital technologies continue to disrupt every sector including the mental health space. Research has demonstrated that e-Mental health is just as effective as face-to-face services and can enhance clinical practice; this has resulted in more people having access to care, reduced economic burden and costs on our healthcare system, improved quality of care, and improved mental health for Canadians.
Project Details
Working as the lead creative, I designed and prototyped the first version of the Get A-Head platform. From October 2018 to May 2019, I’ve established the design system, iterated the product structure, and refined several versions of design.
ROLE
Product Designer
TIMEMLINE
October 2018 - May 2019
METHOD & TOOLS
Interviews, Secondary Research, Competitive Analysis, Sketch, Invision
PRACTICES
User Research, UX & UI Design, Prototyping
Process
DISCOVER, DEFINE, DESIGN, AND DELIVER
We followed human-centred design processes by first conducting user research. After synthesizing inspiring insights from interviews, we defined the problem and jumped right into the ideation phase. From sketches all the way into fidelity prototypes, we gradually created the first version of the application. Right now, we are conducting usability testings and will iterate more based on the feedback we receive.
Client Screens
Toggle anonymous feature for stigma-free access for clients from their smartphone, tablet, or laptop
Anywhere & anytime access to service
Highly secure and HIPAA/PIPEDA compliant environment
Preference based questionnaire to ensure relatable counselors
Cost Efficient
Counselor Screens
Easily set schedule to ensure seamless booking
Anywhere & anytime access to platform
Accrue hours easily and speak with clients within specific area of expertise.
Greater access to clients across the world