Get A-Head

Context

 

Get A-Head™ is an interactive mobile application that provides e-counselling support across various social mediums including: audio, video, and text enabling those in need of mental health support efficient, affordable, stigma-free access to care.

Simplifying the tracking, delivery, and administration of mental health services increase accessibility, decreases cost of care, and provides key insights that can help clients with their mental fitness.

Digital technologies continue to disrupt every sector including the mental health space. Research has demonstrated that e-Mental health is just as effective as face-to-face services and can enhance clinical practice; this has resulted in more people having access to care, reduced economic burden and costs on our healthcare system, improved quality of care, and improved mental health for Canadians.

Project Details

 

Working as the lead creative, I designed and prototyped the first version of the Get A-Head platform. From October 2018 to May 2019, I’ve established the design system, iterated the product structure, and refined several versions of design. 

ROLE

Product Designer

TIMEMLINE

October 2018 - May 2019

METHOD & TOOLS

Interviews, Secondary Research, Competitive Analysis, Sketch, Invision

PRACTICES

User Research, UX & UI Design, Prototyping

Process

 

DISCOVER, DEFINE, DESIGN, AND DELIVER

We followed human-centred design processes by first conducting user research. After synthesizing inspiring insights from interviews, we defined the problem and jumped right into the ideation phase. From sketches all the way into fidelity prototypes, we gradually created the first version of the application. Right now, we are conducting usability testings and will iterate more based on the feedback we receive.

diagram-01.png
 

Client Screens

 

Toggle anonymous feature for stigma-free access for clients from their smartphone, tablet, or laptop

Anywhere & anytime access to service

Highly secure and HIPAA/PIPEDA compliant environment

Preference based questionnaire to ensure relatable counselors

Cost Efficient

 

Counselor Screens

 

Easily set schedule to ensure seamless booking

Anywhere & anytime access to platform

Accrue hours easily and speak with clients within specific area of expertise.

Greater access to clients across the world